This
is what you need in order for the radio to work in the toolbar:
FAQ:
How
to enable JavaScript in your browser:
 Internet
Explorer |
 Firefox |
- Open
the "Tools" menu and click on "Internet Options"
- Go
to the "Security" tab
- Click
on the "Custom Level..." button
- Scroll
down to the "Scripting"section and make sure
that under "Active
scripting" "Enable" is selected.
- Click
"Ok" and restart the browser
|
- Open
the "Tools" menu and click on "Options..."
- Click
on the "Web Features" button
- Make
sure that "Enable JavaScript" is checked.
- Click
"Ok" and reload the current page.
|
How
to enable cookies in your browser:
| Internet
Explorer |
Firefox |
- Open
the "Tools" menu and click on "Internet Options"
- Go
to the "Privacy" tab
- Click
on the "Default" button to restore your default
cookie settings
(if it's disabled then you already have
the default
settings).
- Click
on the "Ok" button to save the changes.
|
- Open
the "Tools" menu and click on "Options..."
- Click
on the "Privacy" button
- Go
to the "Cookies" section
- Make
sure that the "Allow sites to set Cookies" checkbox is
checked.
- Click
"Ok" and reload the current page.
|
Windows
Media Player ActiveX Installation for Firefox
If
you are experiencing problems with the radio in Firefox
then you
may be missing the Windows Media Player ActiveX plugin for
Firefox.
To install the missing ActiveX plugin just download this
installation file,
close all open Firefox windows,run the
installation file, and follow the instructions there. |
 |
| (If
you prefer to install the plugin xpi manually you can follow the
instructions here). |
| Manual
Instructions |
| 1.
Install the plugin xpi: |
| Depending
on which version of Firefox you use, click the relevant link
and install this extension into Firefox: |
|
|
| Having
installation problems - please refer to our Firefox xpi installation instructions
manual | |
|
| Test
your activeX: |
You
can test the ActiveX installation on this website: ActiveX Test - Windows Media Player
If
you can play both the audio and video players, then the
ActiveX and Windows Media Player plugins are installed
correctly.
If not - Continue to Step 3.
| |
|
| 3.
Update your registry: |
- Click
on the following link and save it to your desktop: wmp9.reg
- When
it has downloaded, double-click it.
A pop-up will ask if
you want to add the information in it to the registry -
click Yes.
- This
applies a registry patch that solves a problem where Firefox
will try to use an older version of the WMP
plugin (6.4)
instead of the actual version. |
| Go
back to step 2. to test your ActiveX.
| |
|
Why
doesn't a station work?
Some
stations do not work properly.
The reason may be that the station is
corrupted
or temporarily unavailable.
Please refer to Media
Player Troubleshooting for more help.
Why
does the radio fail to load?
Some
third party software, like a firewall or anti-virus, can cause the toolbar
radio to malfunction.
If you are experiencing weird behavior with the
radio and have some kind of software like this installed
then please
try to disable it, refresh the toolbar, and see if it solves the
problem.
If you do find that it helps then please contact us and let us
know about it. |
